Support Request
Service-Hotline
- Phone: +49 36601 / 747 - 0
Service Hours
- Monday – Friday: 8:00 am - 5:00 pm
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Our Service
Phonesupport / Remote Maintenance
- Support with fault diagnosis in the event of a malfunction
- Support by service technicians
- Remote maintenance via VPN or customised remote accesses
Replacement Part Management
- Spare parts sale
- Creation of spare and wear parts packages
Maintenance
- Analysis
- Testing of performance parameters
- Determination of the need for repair
Repairs in Case of Malfunction
- Appointments at short notice in the event of machine downtime
- Exchange of wear parts
Plant Extensions
- Cycle-time optimisation
- Integration of further processes / types
Relocation
- Disassembly
- Packaging and transport
- Installation, recommissioning